Home » Bike Tour Reservation Policies, Terms & Conditions

Bike Tour Reservation Policies, Terms & Conditions

We offer bicycle tours in France, Italy, Croatia, Slovenia and North America. All of our guided, fully-supported bike tours are led by the owners, Gary and Lise. Our tours are for avid cyclists looking for challenging routes and comfortable accommodations.

Reservations & Deposits:

1.  ATG Guest makes reservation and $400/person deposit.

2.  ATG confirms reservation via email and each Guest must complete a Rider Profile and Liability Release within 15 days of receipt of reservation confirmation

3.  ATG Guest must pay final balance due 120 days prior to tour departure date to confirm their spot on the tour

I understand that ATG reserves the right to refuse as a Cycling Tour Guest, or remove from the Cycling Tour, any person it judges to be incapable of meeting the rigors and requirements of participating in the activities, or who it determines to detract from the enjoyment of the Cycling Tour by others. ATG reserves the right to make route, hotel and trip modifications as required or desirable to improve the trip quality and/or to accommodate the comfort and well—being of guests

The balance of tour cost is due 120 days before the start of trip. (Late reservations will be taken if space is available.) The tour price is based on double occupancy and includes the services specified in the itineraries plus optional activities listed. Prices do not include services and meals not listed specifically in the itineraries, passports or other travel documents, air or other transportation to and from tour start and ending points (unless otherwise stated in tour itinerary), vaccinations where required, or personal expenses such as laundry, medical insurance, and communications. You will receive a final invoice prior to this date. If the balance is not received by the due date, we will consider the reservation cancelled. Our cancellation policy will apply and the space will be offered to those on the waiting list.

Travel Arrangements
We suggest that you do not book any flights until you receive confirmation that the minimum number of Participants have signed up for your tour or until you receive your final invoice (120 days before Tour start). Please review your Pre-trip Information Package with the Tour Meeting Point information. Because of time zone change you will need to depart the USA 1-2 days before the first date of you trip. Your return flight will probably get you back in the USA on the same date as your departure. We suggest a minimum of 2 hours for all outbound flight connections.

Cancellation Policy

Cancellations must be received via confirmed email at info@adventuretravelgroup.com.

The following table explains our cancellation fees:

Days before departure Cancellation fee per participant
120 or more $200
119 – 31 Full deposit + 50% final payment
30- 0  100% of the tour price

REFUNDS are for tour price only and do not include transportation, hotel or other expenses incurred on the part of tour participants. This includes expenses incurred by tour participants in instances where Adventure Travel Group, Inc., inc. is forced to cancel a tour. Prices for overseas tours are based on international exchange rates and are subject to adjustment without prior notification in the event those rates should change. (Any increase resulting from such an adjustment shall not modify the cancellation provisions herein.)

“Transferring” deposits or payments between tours refers to applying deposits up to $400  made for a tour toward payment of costs on another tour. We allow transfers to be made when a participant withdraws from a tour prior to 120 days of trip departure for any reason and would otherwise have to cancel. By allowing our customers to transfer deposits to another tour rather than cancel entirely we give them the opportunity to avoid deposit cancellation penalties. This section explains our policy on transfers. All requests for transfers must be received via confirmed email. If a request for a transfer is received 120 or more days prior to tour departure, Adventure Travel Group, inc. will hold all funds paid for that tour on account and transfer you to a new tour without penalty. For written transfer requests received 119 days or less prior to tour departure, our cancellation penalties apply. Funds will be held on “account” through November 30 of the following tour season. Any money left on account beyond this deadline will be forfeited.

We strongly recommend trip cancellation and accident insurance to prevent any losses in case of illness, accident or other causes. We do not recommend non refundable, advance purchase air tickets, as we cannot assume responsibility for any loss incurred on account of such tickets. On rare occasions, we may change an itinerary where we believe it will make for a better trip. In the unlikely event that we must cancel a trip due to too few participants, we will attempt to notify you at least 120 days prior to the planned departure. However, we reserve the right to cancel any trip for any reason at any time prior to departure. In such case, refund of any payments received will constitute full settlement.

We will do our best to match solo travelers who would like to share a room with someone of the same gender. If no match exists, due to significant additional hotel costs, we will charge 50% of the standard single supplement rate. This fee will be collected at the time of the final payment. If a roommate assignment is available this fee will be refunded at the conclusion of the tour..

RESPONSIBILITY The payment of the deposit or any partial or full payment for a reservation on a tour shall constitute consent to all provisions listed under “Terms & Conditions” herein. These provisions are hereby incorporated by reference in this Responsibility Notice, and participants are advised to take notice. Adventure Travel Group, Inc. is the principal tour operator for these tours and is responsible to the participants for all arrangements and for all tour services and accommodations offered., inc., its agents, servants and employees shall not be responsible for personal injuries or property damage, loss or delay, or change of itinerary incurred by any person or tour participant arising out of the act of negligence of any direct or supplemental carrier, hotel, or other person rendering any of these services, or accommodations being offered in these tours; nor shall Adventure Travel Group, Inc. be responsible for any injuries, death, damage, loss or delay in any means of transportation or by reasons of any event beyond the actual control of Adventure Travel Group, Inc. or of any agent or supplier, or due to force majeure. Tour participants follow the suggested itinerary at their own risk and agree not to hold Adventure Travel Group, Inc. responsible for injury or death resulting from accidents. Bicycles provided for use during these tours are in satisfactory operating condition and participants agree to use them at their own risk or call deficiencies to the immediate attention of the head tour leader. Instruction in the use of bicycles will not be provided and participants affirm that they are familiar with the use of a multi-speed bicycle. Bicycle tour participants are required to wear a helmet while cycling. The tour operator reserves the right to substitute hotels, restaurants, routes or other services listed in the itinerary with comparable services if necessary. The right is also reserved to decline to accept or retain any person as a member of a trip due to circumstances beyond the control of Adventure Travel Group, Inc. Activities involved in active travel and the tours described on our web site are physically demanding, strenuous and potentially dangerous. By reserving space on a tour, tour participants acknowledge that they are in suitable physical and mental condition to perform the activities described herein. At the discretion of employees, agents or independent contractors of Adventure Travel Group, Inc., participants failing to meet these physical and mental requirements, or participants deemed harmful or disruptive to other participants’ enjoyment of the tour, you may be asked to leave the tour, with no refund applicable.

IF WE MUST CANCEL Adventure Travel Group, Inc. reserves the right to cancel your tour for any reason. On the occasion that we cancel your tour, we will refund to you all payments received to date. Such refund will be Adventure Travel Group, Inc.s’ entire liability to you with respect to a cancelled trip. We will not be responsible for any costs or expenses you incurred in relation to the tour including airline tickets, hotels or other related expenses associated with the tour. Our tour prices are based upon participation of a minimum of 8 riders. If our minimum participation enrollment is not met, we are under no obligation to run the tour. Because of the inherent risks involved with cycling and travel, you must read, sign and submit a Release of Liability waiver that will be provided.. Riders who fail to sign and submit the Release of Liability and/or Application forms prior to the tour departure date will not be allowed to join the tour and will be subject to our cancellation policy.

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